BioMar is one of the world's largest manufacturers of sustainable feed for aquaculture, operating from 17 sites globally. When the Spanish entity, BioMar Iberia, needed a way to streamline its spend management processes and minimise errors, the finance team knew that not all spend management solutions would fit the bill.
They needed a future-proof solution with multi-entity capabilities, and Pleo fit the bill. Here's how Pleo's Assisted Onboarding process helped BioMar Iberia quickly transition to a more intuitive, flexible, and centralised approach to spend management.
The paperwork, errors, and inefficiencies slowing BioMar Iberia down
Pilar Marcilla, Accountant with BioMar Iberia, explained that the main goal was to create a digital workflow for recording and approving expenses. The finance team also wanted to move away from paper-based documents and, in the process, minimise any errors. Whatever solution they chose, it needed to be easy for both employees and management to use.
Pleo: A better way to manage spend
Pleo’s Assisted Onboarding enabled BioMar Iberia to make a smooth transition to improved spend management. “Our fear was that it would be difficult or complex, but it’s been very smooth,” said Pilar.
Pleo’s personalised onboarding service
Pilar mentioned that one of the best things about Pleo’s onboarding was the personalised, human touch. “I appreciated always having face-to-face contact with a person throughout the onboarding process, rather than talking to machines or through a chat.”
While Pilar and her team used Pleo's extensive video library and email support, she knew there was always someone on hand to help.
“Sometimes it’s easier to talk to a person than to write an email or open a ticket that they respond to.” She added that this personalised support not only made her job easier, but it also gave her peace of mind. “That personal contact has been very valuable to me.”
Their dedicated Senior Onboarding Manager, Silvia Bazzanella, also adapted to BioMar Iberia's schedule, ensuring onboarding could happen after the company's summer break. What’s more, Silvia was always available to answer any questions along the way.
A smooth transition to Pleo
The transition from the company's old expense management tool to Pleo proved seamless. “The onboarding has been comfortable, and what I like about Pleo is that it’s intuitive,” said Pilar.
That intuitive design also means Pleo has already proved popular with BioMar Iberia employees.
Boosting employee satisfaction thanks to Pleo
Pleo might have streamlined spend management for Pilar and the finance department, but it's also shown its value with the wider team.
“We have new staff members who, when I told them we were going to use Pleo, said, ‘Oh, great, because I used to work with Pleo’. So I've also had feedback from employees who have used it before and are happy with it,” explained Pilar.
Futureproofing spend management with a multi-entity setup
While BioMar Iberia is one independent division, Pilar hopes that in the near future, Pleo’s multi-entity management features will mean that other divisions can also take advantage of synergies.
“For example, our head office in Denmark, which was already using Pleo, has developed some customisations that we can take advantage of when we have the same advanced version of the ERP,” said Pilar. She added that multi-entity management was a strong plus point when choosing Pleo: “We are growing, and there are more and more of us. So we need more automation and more control points."
A smooth transition to better spend management
Thanks to Pleo, BioMar Iberia’s expense management can be completed in less time, with fewer physical documents. “Pleo saves time, and you manage fewer physical documents, so you have everything in one place,” said Pilar.
Between the time savings, improved reliability, and ease of management, Pilar has no hesitation recommending Pleo. “It’s agile and easy,” she said.
If you’re ready for better spend management, Pleo’s onboarding makes the transition as smooth as possible. To get started, book your free demo and learn how Pleo can help you stay on top of company spending.
