Onboarding a new tool can often feel daunting, but at Pleo, we believe it should be the exact opposite… Smooth, intuitive, and designed to make life easier. Every company has its own needs, workflows, and challenges when it comes to expense management, and we’ve helped thousands of businesses (37,000 to be exact) across Europe transition seamlessly to a smarter way of working.
A great onboarding experience isn’t just about setting up a tool; it’s about ensuring teams feel confident and ready to take control of their finances from day one. That’s why we provide hands-on support and a platform that just makes sense.
Let’s take a look at how Spodeal, a growing sports marketing agency searching for better spend management, found its onboarding experience with Pleo, and how it changed the way it handles its company-wide spending for good.
We caught up with Laura Romero, Spodeal’s Office Manager to find out more about their onboarding setup experience.
Quick, easy, and intuitive implementation
When we asked Spodeal about their experience setting up Pleo, they highlighted just how straightforward the process was:
“The implementation process was quite quick and easy. Personally, I had never worked with any of these tools before and as it was explained to me, I realised how intuitive and quick it was. I was confident that once we started using it, we wouldn't need much more help.”
Our goal is to make onboarding as smooth as possible from day one, ensuring that even those new to spend management tools feel comfortable from day one.
Before making the switch, Spodeal faced the all-too-common struggles of traditional expense management. From lost receipts to manual tracking and wasted time.
“We were spending too much time managing expenses, and there was always the possibility of losing a ticket. Now with Pleo, the process is much more automated and has had a noticeable impact on both the team and the administrators.”
By eliminating manual processes and bringing automation into the mix, Spodeal now enjoys a much smoother, more controlled approach to expenses.
Hands-on support when you need it the most
Pleo customers can get access to an expert Onboarding Manager to help make the transition even easier. For Spodeal, this support proved invaluable:
“For us, we found it incredibly useful having an expert on hand whenever needed to walk us through how everything works. It added significant value to the overall experience.”
We don’t just set you up and leave you to figure out the rest, we’re here to ensure you get the most out of Pleo from the very beginning.
So, what’s the biggest win for Spodeal since using Pleo?
“The biggest benefits are control and agility. Pleo provides detailed insights automatically, eliminating the need for manual data entry. This level of automation not only gives us a clearer view of everything but also saves us a significant amount of time in the process.”
More control, less admin, and a real-time overview of company spending? It’s a no-brainer.
Ready to experience Pleo for yourself?
Spodeal is just one of many companies that have made the switch to smarter spend management with Pleo. If you're curious about how we can help your business, why not see for yourself?