
The State of Spending: How business reacted to COVID
2020, am I right? It’s a year that many of us want to forget – but one that we can also learn from.
The COVID pandemic forced countless companies to evolve, especially when it comes to how they handled their expenses – what people bought for work, where they purchased it, how they paid for it.
In our 2020 Annual Report, we’ve gathered together some of the standout facts and figures after looking closely at the spending of our customers: Small to medium enterprises (1-500 employees) across six European markets (UK, Germany, Denmark, Sweden, Ireland and Spain) over the past 12 months.

What you’ll learn
You can use our data to see how your business compares, or get some inspiration from how other companies have reacted to the crisis.
Take a look at how the top spending categories have changed in just one year - with more surprises than you’d expect.
The way businesses pay for things experienced a big shift as well. Trends in finance technology that had been slowly gaining momentum suddenly accelerated – check the report to see if you’re up to speed.
There is good reason to be optimistic about the year ahead. The pandemic has been a game-changer for every business in Europe. But for so many, it’s not game over yet.
We hope you can make the most of the data you’ll find here throughout 2021.

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