Bricks?! How we do employee onboarding

Future of Work

Let's cut to the chase: Why is our employee onboarding programme called Bricks? Actually, there are two good reasons why.

To start with, we really believe that everyone at Pleo is building something together.

Each day, we add a little bit extra on top of the foundations that were put in place by our two co-founders.

The other inspiration for Bricks?

Well, our first investment came from the LEGO family’s office and they’ve been behind us ever since.

What do you get when you match the world’s favourite kid’s toy with truly inspiring colleagues? Pleo Bricks, of course!

Pleo Bricks programme

Bricks … say what now?

Every Pleo hire – be they full-time, part-time, student worker or full-time remote worker – starts as a Brick. They are a Brick from their first official day to their 90th, after which they become a fully-fledged Pleo’er.

If you’re a People Ops person or even a would-be Pleo Brick yourself, read on as we walk you through what's involved with getting our new hires up to speed.

Our aim

Simply put, we want to set every new Pleo employee off to the best start possible when they join us. This is after what is, admittedly, a pretty considered hiring set-up.

The four-day programme allows Bricks to get up to speed with the essentials: our company values, business mission, how the team is structured, how Pleo works, the software we use, and sure, where the toilets can be located in our offices.

With the essentials down, we match the onboarding with a discussion around personal and professional growth.

Talking about the two hand-in-hand give new hires the best chance to succeed and develop themselves here (and build the company as they do).

Bricks onboarding for Team Pleo

And the really exciting bit

Each Brick is issued their own Pleo card so they can get firsthand experience of the product that's at the heart of everything we do.

Whether it's a coffee with their new colleagues or dinner in the evening, paying for something with your own card feels pretty cool.

So cool that we call it an "aha moment" – and when you experience your first one, you'll know why.

And we make sure remote starters aren't left out. Trust is at the core of our values, so before Bricks begins, we'll get a Pleo card sent to you so you can experience that aha moment too – wherever you are.

Bricks was amazing. We played games and were introduced to all things Pleo – including the team that help keep the lights on!

Filip Ortegren, Account Executive Sweden / Bricks Class of Nov 2019

As you know, it will take a bit of time before our actions have an impact.

We need to invest in you – our new hires – and make sure that you’re looked after on all fronts, to make you the best Brick that you can be.

Employee onboarding programme – tips and tricks

Of course, each company's onboarding needs to be tailored to their values and mission.

Bricks is working for us, but the best solution for your team might look a little different. Whatever shape it takes, here are some things that have inspired us along the way.

Invest early, or it might cost you

Hiring people, as we all know, is expensive. So is keeping them.

Studies show that 69% of employees are more likely to stay with a company for three years if they experienced great onboarding.

democratic-leadership team-sucesss

Bringing everyone together breaks down silos

The word that most of us fear: silos.

Often, if you’re working in a specific area of your company, you have a natural tendency to stick in this bubble.

The flip side here is that when conflicts arise, or when you’re trying to work together across silos, it becomes more challenging if you don’t have any knowledge or understanding of one another – or what they do.

By having a company-wide onboarding programme, everybody new starts together. Branding mixes with finance, who swap stories with Sales and senior management.

This can play a big part in collaboration in the future. Aside from that, it just creates a great culture, and you’re lucky enough to meet a variety of different people.

Not all onboarding is created equally

Onboarding can vary from team-to-team.

What we have had great feedback on is that everyone gets the same Pleo-knowledge as a foundation. This makes it easier for what comes next: team-specific onboarding.

By setting up a clean structure on how people join the company, it is easier to replicate this in your team setting – and set people up for success in their role.

No one is left out

It’s quite easy to hire a new student worker that only comes in a couple days a week, and forget to invest in a thorough onboarding for them.

By including everyone in the onboarding, you make sure that people can perform their role quickly and feel valued.

This is also crucial for morale, and to make sure that your new starter feels welcomed.

democratic-leadership-enthusiasm-team-pleo-blog

Energy is contagious

For us, we’ve found that there is great motivation and energy when a group of people have first-day feelings together.

This also brings such positive energy across the company, and the feeling at HQ in moments like this is special.

Of course the lockdowns of the past year or so have meant we've taken Bricks online only – but even then, energy has never been lacking!

It’ll save you time

Lastly, company-wide onboarding saves you time.

The intros are plug and play, the presentations are ready, and the calendar invites are sent. This way, anyone in the company can participate with minimal effort invested.

Take our senior C-level leaders, for example. We deal with 10-20 new hires a month that go through our Bricks programme.

Each Brick gets quality 1:1 time with one of the handful of people shaping the company's future. That can often include our CEO, Jeppe, who makes sure that he has 10-15 minutes to spend with a 1:1 on each new hire (depending on the group size).

Employee onboarding for the win

Building this programme took effort, it required iterations, and it’s still not perfect.

But the output we’ve seen far outweighs the input that we’ve had to put in. We send out a survey after each Bricks Programme to see how they felt the programme went. Our latest score was 9.5/10, and we’ve had great feedback.

Hopefully, this can encourage you to invest in an employee onboarding programme that works with you, your people and your values.

Interested in building smart workplaces? Us too! That’s why we wrote an eBook on that very subject. Check it out below. 👇

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